Service Array

Child and Family Engagement

 

  • Effective assessment is only possible through quality youth and family engagement. The assessment includes both the gathering and analyzing of the data.
  • Assessments must be completed using adequate procedures such as forensic interviews to accurately gather facts that will assist in case planning and service delivery.
  • Effective screening of incoming referrals includes thorough safety assessment as part of the information gathering process that will allow screeners to properly triage reports and determine an appropriate response.
  • Effective, ongoing safety (immediate danger) and risk assessments for families drive decision-making, service planning and delivery. Assessment is a dynamic, ongoing process not just a static event.
  • Effective assessment requires youth and family engagement. Youth and family engagement entails looking at the situation from the youth and/or family‚Äôs point of view, listening to their areas of concern, identifying and acknowledging their strengths and including them in setting realistic, mutually-acceptable goals for planning services and their delivery as well as providing them not only a voice in services but a choice of providers.
  • Effective assessment is comprehensive and identifies underlying risk and protective factors related to child maltreatment. Thorough information gathering includes interviewing all relevant parties and gathering detailed descriptions regarding what is currently occurring within the family that is of concern and what strengths the youth and family possesses.
  • Decision-making will be structured to increase consistency and accuracy; it seeks to identify strengths and solutions for every family equitably.
  • Direct-service caseworkers review the assessments with their supervisor for guidance, support and professional development  opportunities.
  • Documentation is based in fact not opinion, is clear and concise and easily understood by the reader.
Click here for the Service Array Process Chart
Click here for the Service Array Process Chart





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