2017 APHSA Center for Employment & Economic Well-Being (CEEWB) Special Topics Webinar Series
Shaping the Future: What States and Counties are Doing to Align WIOA, TANF, and SNAP Employment & Training (June 15, 2017)
Advancing the integration of our human services and workforce development systems can at times feel like a daunting task. This webinar highlights concrete steps taken by two states and one county to better align their WIOA, TANF, and SNAP Employment & Training programs.
- Watch the recording of the June 15, 2017 webinar
- Module 2: Leadership and Community Partnerships - Watch the recording
- Module 1: Principles of Integration - Watch the recording
Cabarrus County Department of Human Services’ clients were frustrated by a confusing lobby and long waits which had a ripple effect on the agency’s efficiency. Cabarrus County DHS partnered with Northwoods to redesign the lobby, upgrade its appointment management software, and modernize business processes to reduce client and caseworker frustration and process applications for services much faster. Agency leadership has greater visibility into operations to justify requests for staff and resources and improve service delivery.
Michigan’s Department of Health and Human Services (DHHS) is a national analytics leader and has made impressive strides improving their programs. This Optum and National Collaborative webinar highlights Michigan’s CareConnect360, a comprehensive initiative to improve care coordination for Medicaid and DHHS beneficiaries that enables the State and its partners to coordinate care more effectively, provide comprehensive case management, and improve program outcomes.
Deputies Plus Webinar Series
Click here for Deputies Plus Webinars from 2016.
To view upcoming webinars available to the public, please visit our upcoming webinars page here.